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Handle QR orders as staff

Accept, decline and follow orders from guests.

1 min read · Updated November 2026

Steps

  1. New QR orders appear in the POS with a sound.
  2. Accept to send the dishes to the kitchen, or decline with a reason the guest sees.
  3. If a dish is cancelled after you accepted it, the guest sees it crossed out on their page.
  4. Requests such as call waiter and ask for the bill appear in the same place.

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